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Careers at Channel 3

Every role at Channel 3 offers the freedom to play an active role in your own personal development and the opportunity to help shape our wider business and the work we do for our clients.

For our consulting team, we’re always looking for exciting talent and individuals who believe in the power of digital. You might have a clinical background or come from a health and care leadership or operational role. You could be an experienced management consultant, have expertise from the health technology supplier community or simply looking to take a first step into consulting.

We’re equally on the lookout for talented individuals to work in support roles in areas such as sales support, IT, Finance, HR and communications. We recruit both experienced hires and people who are just getting started in their careers, and many of our support roles can provide a route into consulting.

Whatever your background, if you’ve got a passion for doing exceptional work for clients and working in a great team, we’d love to hear from you.
We welcome people from all backgrounds who share Channel 3’s core people attributes:

  • A demonstrable interest in digital health and care
  • Professional courage and influence
  • A passion for learning
  • An enthusiasm for teamwork and collaboration
  • Strong ethics and integrity

If you’re interested in finding out more, view our current vacancies below or email talent@channel3group.co.uk to discuss future opportunities

Market Access Manager

Full Time

The Role

The Market Access Manager will support the consulting partners and wider sales team to drive business growth by building and leading a high-performing sales support function that makes selling easier, more effective and which raises our voice in the market.

The Market Access Manager will work closely with our Operations Manager to ensure we have the processes, tools and data required to effectively manage sales activities and their alignment to project delivery practices.

With responsibility for market intelligence, sales support, marketing and communications functions, the Market Access Manager will bring consistent best practice across the Channel 3 business.

Key Responsibilities

Supporting sales team to increase new business;

  • Developing high-quality, relevant sales collateral (thought leadership publications, case studies and client testimonials).
  • Developing and driving sales campaigns aligned to digital health and care market trends and Channel 3’s growth and development ambitions.
  • Securing client introductions and meetings and ensuring sales team are briefed for success ahead of meetings.
  • Gathering leads and market intelligence, turning them into tangible opportunities.

Supporting sales team to work more efficiently and effectively

  • Developing easy-to-use sales support tools (e.g. CRM, readily-accessible materials library, contacts databases).
  • Leading and supporting high-impact internal sales meetings.
  • Analysing sales performance (e.g. meeting analysis, win ratios, written business analysis) and leading initiatives that will support the team and specific individuals to improve sales effectiveness.
  • Preparing sales reports and supporting information for presentation to Channel 3 Board and Senior Leadership Team.
  • Developing a sales training and development programme for sales and consulting staff

Raising Channel 3’s voice in the market and increasing brand awareness

  • Supporting our Communications Executive to ensure we;
      • Develop and deliver high-impact events
      • Create high-impact presence on web and social platforms
      • Secure high-profile speaking and media opportunities
  • Supporting sales and consulting team to build personal profiles and networks and be confident ambassadors for Channel 3 in the market.

Candidate Attributes

The ideal candidate will have proven people management skills and have a passion for developing their team and colleagues in the wider Channel 3 business. They will provide ongoing coaching and mentoring and be responsible for their team’s performance management, learning and development and general wellbeing.

In addition, they will have;

  • A strong understanding of the digital health and care market, the interconnectivities within it and the ways the market buys consultancy services
  • Knowledge of NHS structures and business processes and experience selling into the NHS market
  • A passion for creating high-quality, impactful sales support insights and materials
  • A strong, positive presence when interacting with the external market and our internal teams
  • A hands-on approach and a confidence to engage with customers and perspective clients and make things happen
  • Experience of best practice processes and tools, including work with CRM systems (preferably Microsoft Dynamics)
  • Strong communication skills, with both internal and external stakeholders
  • Strong ethics and integrity and be a role model to others

Our Rewards

Channel 3 offers competitive remuneration packages complimented by a wide-ranging set of employee benefits, including:

  • Companywide bonus and commission schemes
  • Flexible working
  • Private healthcare
  • Contributory pension
  • Generous holiday allowance
  • Life insurance
  • Employee assistance programme

Terms

Location: Central London with travel to client and supplier sites as and when required.

 

Operations Manager

Full Time

The Role

As we enter a period of significant growth, we are looking for an ambitious, action-focused Operations Manager to drive operational excellence across our business and support our internal transformation.

Reporting directly to our CFO/COO, the Operations Manager will work closely with colleagues from across our client-facing and business support services to ensure the smooth and profitable running of our business.

With responsibility for our project management, resourcing and IT functions, the Operations Manager will also have responsibility for driving process improvements and leading the implementation of best practice systems, tools and methodologies.

Key Responsibilities

Project Management

Drive excellence in our project management and reporting, working hand in hand with our partners and consulting team to ensure the success of our client engagements.

Sales Support

Provide support to our sales leads, owning the resource planning and cost modelling and supporting the transition from sales to delivery.

Resourcing

Manage the resource allocation process, holding the master data for all live projects and bids to allow for gap identification.

Management Information and IT

Own the development, production and reporting of our suite of reporting tools, providing near real time analytics to allow us to manage our business. Ensure the business has appropriate IT tools and capabilities to support outstanding client delivery and mobile working.

Candidate Attributes

The ideal candidate will have a passion for operational excellence and making change happen, ideally with experience in a management consulting environment. They will have proven people management skills and a track recording of developing people who work with and alongside them. They will provide ongoing coaching and mentoring for their team and be responsible for their performance management, learning and development and general wellbeing.

In addition, they will have:
  • Exceptional organisational skills and the ability to multi-task
  • Expertise in problem solving and the creation of effective solutions
  • Strong communication skills, with both internal and external stakeholders
  • Experience designing new operational processes and implementing technology solutions to support them and enable client-facing teams to operate more effectively and efficiently
  • Effective influencing skills that enable them to work with colleagues at all levels to implement change and achieve desired outcomes
  • Passion for working proactively and taking the initiative
  • Strong ethics and integrity and be a role model to others
Our Rewards

Channel 3 offers competitive remuneration packages complimented by a wide-ranging set of employee benefits, including:

  • Companywide bonus and commission schemes
  • Flexible working
  • Private healthcare
  • Contributory pension
  • Generous holiday allowance
  • Life insurance
  • Employee assistance programme

For more information or to arrange a chat with one of our Consulting Partners please contact Chris Scard on 020 3866 4838 or chris.scard@channel3group.co.uk

I love that no two days at Channel 3 are the same. Our work makes a real difference to the organisations we serve and knowing that staff and patients are the ones who benefit most is hugely rewarding.

Natalie Elmitt
Communications Lead

Life on the road: a day as a consultant

My journey with Channel 3 started at the beginning of October 2019. Before that I had been contracting, working on various large-scale projects for numerous NHS trusts. Channel 3’s vision really excited me, so when I got the opportunity to take a full-time position, I was thrilled to be joining a growing and energetic company.

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