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Developing a digital strategy for Leeds

NHS Leeds CCG commissioned Channel 3 to deliver a regional digital strategy to help meet its ambitions for a healthy city.

NHS Leeds CCG commissioned Channel 3 to deliver a regional digital strategy to help meet its ambitions for a healthy city. The Leeds CCG Digital, Data and Intelligence Strategy, which was completed in May 2019, needed to articulate the digital programmes required to achieve success, meet the CCG’s digital obligations to its workforce and member practices, and contribute to city-wide programmes as part of the Leeds City Digital Partnership.

What challenges did we face?

  • Complex population including a mix of affluent, deprived and student areas.
  • Fragmented systems following the merger of three CCGs.
  • Ageing infrastructure.
  • Expiration of contracts and end of life operating systems.

What was our approach

We worked closely with a wide range of stakeholders to assess the population and economic drivers, and the wider health care priorities to be addressed within the digital vision. Having established the CCG’s current digital maturity, we identified the particular needs of the organisation’s stakeholders, including staff, practices and partners. 

What impact did we have

  • Secured the best use of innovative technologies planned to push the boundaries of digital care for better, faster outcomes.
  • Set a clear direction for how the CCG and primary care teams will use digital services and share information safely.
  • Prioritised the strategic digital programmes to enable high quality services
  • Set the direction for internal IT systems, infrastructure, primary care IT and business intelligence services.

Channel 3 provided the expertise and external challenge we needed to shape a strategy that works across our city-wide digital partnership, to support our objective to make Leeds a healthy and caring city for all. They provided a highly accessible document which is easy to read and understand despite the complexity of the subject area covered.

Visseh Pejhan-Sykes
Chief Finance Officer, NHS Leeds CCG

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Call +44(0)20 3866 4838 or email sales@channel3group.co.uk

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